Privacy Policy

1. Introduction

BattleFluxes ("we", "us", "our") operates the website located at battlefluxes.info. We are committed to protecting the privacy of our users in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 of that Act.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information that you provide to us when you visit our website, submit forms, register for tournaments, or subscribe to our newsletter. Please read this policy carefully. By using battlefluxes.info, you consent to the practices described herein.

2. Who We Are

BattleFluxes is an Australian-based gaming review and esports tournament platform. Our registered business address is Level 12, 1 Market Street, Sydney NSW 2000, Australia. ABN: 47 123 456 789. You can contact our Privacy Officer at [email protected].

3. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, and phone number provided through our contact form, newsletter subscription, or tournament registration.
• Tournament Registration Data: Team name, game title preference, and any additional notes submitted during tournament registration.
• Technical Data: IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages — collected automatically via server logs and analytics tools.
• Cookie Data: Preferences and session data stored via cookies. Please refer to our Cookie Policy for full details.
• Communications: Records of any correspondence you send to us, including emails and contact form submissions.

We do not collect sensitive information (as defined under the Privacy Act) such as health information, racial or ethnic origin, political opinions, or financial account details.

4. How We Collect Information

We collect personal information in the following ways:

• Directly from you when you complete and submit a form on our website (contact, newsletter, or tournament registration).
• Automatically through your use of our website via cookies, web beacons, and server logs.
• From third-party analytics providers (such as Google Analytics) that process anonymised usage data on our behalf.

5. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to enquiries and messages submitted through our contact form.
• To process tournament registrations and communicate event details to registered participants.
• To send our newsletter to subscribers who have opted in, including game reviews, tournament schedules, and gaming news.
• To improve the content, functionality, and user experience of battlefluxes.info.
• To analyse website traffic and usage patterns using aggregated, anonymised data.
• To comply with legal obligations under Australian law.

We will not use your personal information for any purpose other than those listed above without first obtaining your consent, unless required or permitted by law.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:

• Service Providers: Third-party vendors who assist us in operating our website and delivering services (e.g., email delivery services, analytics providers), who are contractually bound to protect your data.
• Legal Authorities: Government bodies or law enforcement agencies where required by Australian law, court order, or regulatory requirement.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to equivalent privacy protections.

7. Data Storage and Security

Your personal information is stored on secure servers located in Australia. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction, including SSL/TLS encryption for data in transit and access controls for data at rest.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Specifically:

• Contact form submissions are retained for up to 12 months.
• Tournament registration data is retained for up to 24 months after the relevant event.
• Newsletter subscriber data is retained until you unsubscribe.
• Technical and analytics data is retained for up to 26 months in anonymised form.

9. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate, incomplete, or out-of-date information.
• Withdraw consent to the processing of your data (where processing is based on consent).
• Request deletion of your personal information, subject to our legal obligations.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe your privacy rights have been breached.

To exercise any of these rights, please contact our Privacy Officer at [email protected]. We will respond to your request within 30 days.

10. Newsletter Opt-Out

If you have subscribed to our newsletter, you may unsubscribe at any time by clicking the "unsubscribe" link in any newsletter email or by contacting us at [email protected]. We will process your request promptly.

11. Third-Party Links

Our website may contain links to third-party websites, including game developer sites and esports organisations. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.

12. Children's Privacy

BattleFluxes is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact:

Privacy Officer — BattleFluxes
Level 12, 1 Market Street, Sydney NSW 2000, Australia
Email: [email protected]
Phone: +61 2 9876 5432